Returns and Refund Policy

We at Holykey1 are committed to offering our customers only 100% genuine and original digital and physical products. The convenient shopping experience that allows you to pay at your doorstep.

You have 15 days to return a Holykey1 product and 7 days for digital products. 100% refund plus shipping fees if we delivered a damaged, wrong, defective physical product or if you change your mind.

Return via the contact form, or call us if you have any questions.

Place the item in its original packaging, including any accessories, tags, labels or freebies. Always ensure your return slip is signed by our agents. That is your proof of return.

Once we receive your returned item, we will inspect it and process your refund via voucher or bank transfer depending on your selected option, and this cannot be changed after option has been registered by our CS team.

 

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